RESEARCH & DEVELOPMENT

**New** Software Developer in Automation

Location: Ottawa, ON (Canada)

We’re looking for a software developer who’s passionate about what they do, takes a creative approach to problem solving and will be the champion for test automation transformation.   If you’re ready to leave your ego at the door and help build something great, let’s talk!

What You’ll Do

  • You’ll work hand in hand with our engineering team to create and integrate automation throughout the development, testing and release process
  • You’ll be passionate about increasing product quality through automation and advocating for its use
  • Automation to reduce manual process, increasing efficiency allowing the team to focus on what’s important, the product

Who You Are

  • You’re curious about how things work and you’re always looking for ways to make things better, faster and stronger
  • You find a way to collaborate and solve problems before they become problems, and get the job done
  • You care about the success of the team, not just your own
  • Your sense of humor, passion and enthusiasm shines through in everything you do
  • The need to learn and grow your skills is part of your DNA!
  • You’re not afraid to have an opinion and you have solid reasoning to back it up

Your Range Of Skills Include

  • Demonstrated experience with Java programming (or similar), IDE’s and web/api automation technologies
  • Demonstrated knowledge simplifying processes through automation
  • You’ve taken the time to learn at least one scripting language, such as Bash or Python and can demonstrate that knowledge through clean code design
  • Ability to communicate complex ideas in a straightforward no nonsense way
  • You see the value in dev tools like JIRA, Jenkins, GitHub, TestRail and and Slack
  • Experience with Linux installation and administration, particularly on the command line
  • Working knowledge of virtualization technologies like VMWare and Docker to simplify environment setups.

Nice To Have 

  • Experience working in a startup and/or smaller team environment
  • Experience testing security products, Web UI’s and enterprise products is an asset

What We Offer You:

  • A creative, fun and flexible work environment
  • Work with the latest technologies in big data and analytics
  • Regular team events (Bubble Soccer, Zip Lining, Go Karts, Paintball…who knows where we’ll turn up next)
  • Weekly lunches
  • Unlimited vacation and flexible work arrangements
  • Full medical and dental benefits
  • Stock options
  • Easy commute via OC Transpo and free parking
  • Located in the heart of Kanata’s tech hub with easy access to many restaurants

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


Software Engineer - ES6+, React

Location: Ottawa, ON (Canada)

We’re looking for a software engineer who as an eye for design, the technical chops to bring that design to life, and is passionate about creating an amazing user experience.

Come join our brilliant team of engineers where you’ll use your strong ES6 and React skills to help create an elegant user experience.

What You’ll Do

  • Design web applications that convey the insights our behavioral analytics engine uncovers
  • Create user experiences that are engaging, empowering, performant – and beautiful
  • Share in the success of Interset as we help our customers reduce the risk of threats to their organizations
  • Hands on development with JavaScript frameworks
  • Work with React.js framework
  • Writing and reviewing code that is reliable, scalable and reusable

Who You Are

  • Passionate about Front End development
  • You’re curious about how things work and you’re always looking for ways to make things better, faster and stronger
  • You find a way to collaborate and solve problems before they become problems, and get the job done
  • You care about the success of the team, not just your own
  • Your sense of humor, passion and enthusiasm shines through in everything you do
  • The need to learn and grow your skills is part of your DNA!
  • You’re not afraid to have an opinion and you have solid reasoning to back it up

Your Range Of Skills Include

  • Expert knowledge of JavaScript (ES6+)
  • Comfortable working with React and Angular
  • 2+ years professional experience designing and building user interfaces
  • Ability to interact and work well with members of other functional groups in a project team and a strong sense of project ownership
  • Impeccable attention to detail
  • Active Github account

Nice To Have 

  • Experience working in the backend
  • Experience prototyping in tools like Sketch, or Keynote
  • Comfortable with java particularly in a server-side environment
  • Familiarity with Elasticsearch, Solr or Lucene
  • Experience working in a start up environment and/or on a small integrated team

What We Offer You:

  • A creative, fun and flexible work environment
  • Work with the latest technologies in big data and analytics
  • Regular team events (Bubble Soccer, Zip Lining, Go Karts, Paintball…who knows where we’ll turn up next)
  • Weekly lunches
  • Unlimited vacation and flexible work arrangements
  • Full medical and dental benefits
  • Stock options
  • Easy commute via OC Transpo and free parking
  • Located in the heart of Kanata’s tech hub with easy access to many restaurants

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


Deployment Engineer

Location: Ottawa, ON (Canada)

We are currently looking to fill a development position focused on creating repeatable, streamlined and successful deployment packages and processes for Intersets software in cloud and on-premise deployments on top of new or existing Hadoop environments.
This role includes evaluating and selecting technologies for automating deployments, contributing to and evaluating installation and upgrade documentation, and designing, setting up and maintaining systems for production, demonstrations/POCs, and ongoing development use.

We are one of the fastest growing start-ups in the security analytics space. We’re looking for a software developer who’s passionate about what they do, takes a creative approach to problem solving and will be the champion for creating a robust deployment process and related technology.

If you’re ready to leave your ego at the door and help build something great, let’s talk!

What You’ll Do

  • Work closely with other development, quality, performance, support and field operations teams, to strive to deliver real value to every new and existing customer by streamlining and simplifying installation and upgrade processes. This is a critical opportunity to create a solid first impression!
  • Develop, update, and improve installation and upgrade processes so that customers can benefit from the latest releases of platform technologies
  • Own and manage several critical deployments, both customer-facing and internal
  • Manage hosted systems, including creating cloud and hybrid solutions that optimize cost and replay-ability
  • Own and drive improvements to our build and release scripts, tools, and processes

Who You Are

  • You are passionate about providing customers with solutions that are surprisingly simple to use, masking the underlying complexity
  • You see big data analytics is a new frontier with tremendous opportunities to blaze new trails
  • You care about the success of the team, not just your own
  • Your sense of humor, passion and enthusiasm shines through in everything you do
  • The need to learn and grow your skills is part of your DNA!
  • You’re not afraid to have an opinion and you have solid reasoning to back it up

Your Range Of Skills Include

  • Degree or diploma in Computer Science or Network Security
  • Experience with big data analytics technologies, such as Hadoop, HBase, Spark, Kafka, Elasticsearch, SOLR, Flume, and NiFi
  • 1 year of experience in a similar or related role
  • Experience in administrating Linux systems (e.g. RHEL, Ubuntu) using command line
  • Experience in at least one Linux scripting language, such as Bash or Python, and can demonstrate that knowledge through clean code
  • Familiarity with virtualization and containerization technologies (e.g. VMWare ESX, Open Stack, Docker)
  • Familiarity with deployment and maintenance tools such as Ansible and Salt
  • Familiarity with software development tools such as GitHub, JIRA, and Jenkin

Nice To Have 

  • Exposure to scripting, continuous integration systems, configuration managements systems. Experience with virtualization technologies are a plus
  • Experience with cloud platforms such as Amazon Web Services or Microsoft Azure
  • Experience working in a start-up and/or smaller team environment
  • Experience with big data distributions such as Hortonworks, Cloudera or MapR, is desirable

What We Offer You:

  • A creative, fun and flexible work environment
  • Work with the latest technologies in big data and analytics
  • Regular team events (Bubble Soccer, Zip Lining, Go Karts, Paintball…who knows where we’ll turn up next)
  • Weekly lunches
  • Unlimited vacation and flexible work arrangements
  • Full medical and dental benefits
  • Stock options
  • Easy commute via OC Transpo and free parking
  • Located in the heart of Kanata’s tech hub with easy access to many restaurants

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


Software Engineer - NiFi

Location: Ottawa, ON (Canada)

Creating a scalable and flexible data ingest pipeline that serves Interset’s big data analytics is the order of the day! This role will leverage leading edge big data technologies (NiFi, Storm, Kafka) to extend the existing solution and add greater flexibility. The result, an ingest pipeline that supports with new data enrichment capabilities that will enable the most robust security behavioral analytics in the market.

If you’re passionate about solving hard problems with big data and want to be part of a company building solutions that leverage the latest technology, we want to talk to you!!

What You’ll Do

  • Design, architect and implement data flows to support running cutting-edge machine learning techniques on massive amounts of data
  • Collaborate with product managers, data scientists and behavioral analytics developers to turn new capabilities into beautiful, battle-tested code
  • Explore modern technologies, solve hard problems and make a dent in the universe

Who You Are

  • Independent thinker with a team mentality.  You’re comfortable running solo on projects with the knowledge that you have a team to support you every step of the way
  • Puzzle master.  You’re able to take pieces from different puzzles and find a way to make them fit seamlessly
  • Change is your zen.  You’re able to remain calm and focused in the fact of changing priorities and context
  • Your sense of humor, passion and enthusiasm shines through in everything you do
  • The need to learn and grow your skills is part of your DNA!
  • You’re not afraid to have an opinion and you have solid reasoning to back it up

Your Range Of Skills Include

  • Undergraduate degree in Computer Science or equivalent engineering experience
  • Strong interest in software design, data ETL, and experience with a variety of languages and paradigms
  • Experience developing in a JVM environment (Java, Scala, Clojure), or the desire to learn it quickly
  • At least one year experience developing with or productionizing a big data analytics technology, such as NiFi, Hadoop, Spark, Storm, Flume or Kafka
  • Experience developing with or the production deployments of big data distributions such as Hortonworks, Cloudera or MapR
  • Big data ecosystem experience

Nice To Have 

  • Online learning certificates in Big Data, Machine Learning or related fields
  • Contributions to open source software (code, docs or mailing list posts)
  • Experience working in a start-up and/or smaller team environment

What We Offer You:

  • A creative, fun and flexible work environment
  • Work with the latest technologies in big data and analytics
  • Regular team events (Bubble Soccer, Zip Lining, Go Karts, Paintball…who knows where we’ll turn up next)
  • Weekly lunches
  • Unlimited vacation and flexible work arrangements
  • Full medical and dental benefits
  • Stock options
  • Easy commute via OC Transpo and free parking
  • Located in the heart of Kanata’s tech hub with easy access to many restaurants

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


Software Engineer - Elastic

Location: Ottawa, ON (Canada)

We’re looking for a software developer who’s passionate about what they do, takes a creative approach to problem solving, and will be the champion for creating a performant REST API backed by a distributed NoSQL database.

This role will be focused on extracting insights from machine learning results by exposing on-the-fly analysis, faceting and aggregations through a set of api endpoints. You’ll work collaboratively with the analytics team to understand the data and regularly connect with the UX and Product Management to understand the customers point of view.

If long hours and hard work doesn’t scare you and you’re ready to be a part of a company building solutions that leverage the latest in big data technology, we want to talk to you!!

What You’ll Do

  • Manage the Elasticsearch cluster and the data stored in it (ie: upgrades, configuration, archiving, etc)
  • ETL of analytics results from a big data Hadoop stack to an Elasticsearch cluster in a format best suited to the kind of questions our REST api needs to answer
  • Design complex yet performant queries against Elasticsearch indices
  • Design and maintain a clean public REST api
  • Find ways to test your designs to ensure QA gets the best of your work

Who You Are

  • You are comfortable working in a collaborative environment, in a rapidly changing market
  • You look for creative ways to address any issues you come across and you’re comfortable sharing those insights with the team
  • You care about the success of the team, not just your own
  • Your sense of humor, passion and enthusiasm shines through in everything you do
  • The need to learn and grow your skills is part of your DNA!
  • You’re not afraid to have an opinion and you have solid reasoning to back it up

Your Range Of Skills Include

  • Undergraduate degree in Computer Science or equivalent engineering experience
  • Strong interest in software design, distributed computing, and experience with a variety of languages and paradigms
  • Experience developing in a JVM environment (Java, Scala, Clojure), or the desire to learn it quickly
  • At least one year’s experience developing with or productizing a big data analytics technology, such as Elasticsearch, Spark or Kafka
  • Experience developing with or the production deployments of big data distributions such as Elastic, Hortonworks or Cloudera
  • Big data ecosystem experience

Nice To Have 

  • Online learning certificates in Big Data, Machine Learning or related fields
  • Contributions to open source software (code, docs or mailing list posts)
  • Experience working in a start-up and/or smaller team environment

What We Offer You:

  • A creative, fun and flexible work environment
  • Work with the latest technologies in big data and analytics
  • Regular team events (Bubble Soccer, Zip Lining, Go Karts, Paintball…who knows where we’ll turn up next)
  • Weekly lunches
  • Unlimited vacation and flexible work arrangements
  • Full medical and dental benefits
  • Stock options
  • Easy commute via OC Transpo and free parking
  • Located in the heart of Kanata’s tech hub with easy access to many restaurants

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


Software Engineer - Big Data Analytics

Location: Ottawa, ON (Canada)

We’re looking for a software developer who’s passionate about what they do, takes a creative approach to problem solving and will be the champion for creating innovative machine learning hooks that deliver real value and perform in big data environments.

This role will be focused on extending the existing analytics platform and related capabilities to add unprecedented analytics flexibility for our customers. This will include enabling our Data Scientists to manipulate and combine events and models to extend and customize the analytics in ways that provide unique value for each customer.

If you’re passionate about true machine learning and want to be part of a company building solutions that leverage the latest in big data technology, we want to talk to you!!

What You’ll Do

  • Design, architect and implement model data flows to support running cutting-edge machine learning techniques on massive amounts of data
  • Work with product managers and data scientists to turn new features and algorithms into beautiful, battle-tested code
  • Explore modern technologies, solve hard problems and make a dent in the universe

Who You Are

  • You are comfortable working in a collaborative environment, in a rapidly changing market.
  • You see big data analytics is a new frontier with tremendous opportunities to blaze new trails
  • You care about the success of the team, not just your own
  • Your sense of humor, passion and enthusiasm shines through in everything you do
  • The need to learn and grow your skills is part of your DNA!
  • You’re not afraid to have an opinion and you have solid reasoning to back it up

Your Range Of Skills Include

  • Undergraduate degree in Computer Science or equivalent engineering experience
  • Strong interest in software design, distributed computing, and experience with a variety of languages and paradigms
  • Experience developing in a JVM environment (Java, Scala, Clojure), or the desire to learn it quickly
  • At least one year experience developing with or productionizing a big data analytics technology, such as Hadoop, Spark, Storm or Kafka
  • Experience developing with or the production deployments of big data distributions such as Hortonworks, Cloudera or MapR
  • Big data ecosystem experience

Nice To Have 

  • Online learning certificates in Big Data, Machine Learning or related fields
  • Contributions to open source software (code, docs or mailing list posts)
  • Experience working in a start-up and/or smaller team environment

What We Offer You:

  • A creative, fun and flexible work environment
  • Work with the latest technologies in big data and analytics
  • Regular team events (Bubble Soccer, Zip Lining, Go Karts, Paintball…who knows where we’ll turn up next)
  • Weekly lunches
  • Unlimited vacation and flexible work arrangements
  • Full benefits
  • Easy commute via OC Transpo and free parking
  • Located in the heart of Kanata’s tech hub with easy access to many restaurants

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


SALES

Regional Sales Director, MidWest

Location: Illinois (USA)

The process of engaging a new client, understanding their pain, presenting a solution and closing the deal is what drives you. Confident, articulate, passionate and humble are words people use to describe you.

Our product is on the leading edge of cyber security and we have a some of the best technical minds in the business to support you every step of the way.

If you’re into winning, come join us!

 

What You’ll Do

  • Sell, Sell, Sell!!! You create your own opportunities through a combination of prospecting and working inbound leads
  • You easily build rapport with prospective clients and gain a solid understanding of their financial capabilities, decision-making processes and expectations for ROI
  • Working with your sales engineer you will prepare and deliver technical presentations that highlight the unique capabilities of our product and what differentiates us from competitors
  • You will see the deal through to the end by negotiating contracts and working closely with the Customer Solution team to ensure a seamless on-boarding experience
  • Drive and participate in regional marketing programs

Who You Are

  • You have a deep understanding of complex sales cycles, and presenting to C-level executives does not phase you
  • You have a history of exceeding quote
  • You are a self-starter. You quickly identify what needs to be done and you sort it out!
  • You are passionate about providing customers with solutions that are surprisingly simple to use, masking the underlying complexity
  • You care about the success of the team, not just your own

Your Range Of  Skills Include

  • 5+ years experience selling in a complex environment
  • Ability to adapt communication style to the targeted audience
  • Strong interpersonal, verbal, and written communication skills
  • Previous experience demonstrating software as part of the sales process
  • Software/SaaS/technical sales background preferred
  • Demonstrable track record of overachieving quota
  • Experience managing and closing complex sales cycles, including responding to RFPs
  • Experience working in an at-home environment with a demonstrated ability to self-motivate preferred

Nice To Have

  • Post-secondary degree or equivalent
  • Previous sales-methodology training would be an advantage
  • Experience working for a start-up is an asset
  • Experience in the security-analytics space is an asset

What We Do For You

  • Base pay + uncapped commission (total OTE $280k +)
  • Stock options
  • Unlimited vacation
  • Full healthcare coverage

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


Regional Sales Director, West

Location: California (USA)

The process of engaging a new client, understanding their pain, presenting a solution and closing the deal is what drives you. Confident, articulate, passionate and humble are words people use to describe you.

Our product is on the leading edge of cyber security and we have a some of the best technical minds in the business to support you every step of the way.

If you’re into winning, come join us!

 

What You’ll Do

  • Sell, Sell, Sell!!! You create your own opportunities through a combination of prospecting and working inbound leads
  • You easily build rapport with prospective clients and gain a solid understanding of their financial capabilities, decision-making processes and expectations for ROI
  • Working with your sales engineer you will prepare and deliver technical presentations that highlight the unique capabilities of our product and what differentiates us from competitors
  • You will see the deal through to the end by negotiating contracts and working closely with the Customer Solution team to ensure a seamless on-boarding experience
  • Drive and participate in regional marketing programs

Who You Are

  • You have a deep understanding of complex sales cycles, and presenting to C-level executives does not phase you
  • You have a history of exceeding quote
  • You are a self-starter. You quickly identify what needs to be done and you sort it out!
  • You are passionate about providing customers with solutions that are surprisingly simple to use, masking the underlying complexity
  • You care about the success of the team, not just your own

Your Range Of  Skills Include

  • 5+ years experience selling in a complex environment
  • Ability to adapt communication style to the targeted audience
  • Strong interpersonal, verbal, and written communication skills
  • Previous experience demonstrating software as part of the sales process
  • Software/SaaS/technical sales background preferred
  • Demonstrable track record of overachieving quota
  • Experience managing and closing complex sales cycles, including responding to RFPs
  • Experience working in an at-home environment with a demonstrated ability to self-motivate preferred

Nice To Have

  • Post-secondary degree or equivalent
  • Previous sales-methodology training would be an advantage
  • Experience working for a start-up is an asset
  • Experience in the security-analytics space is an asset

What We Do For You

  • Base pay + uncapped commission (total OTE $280k +)
  • Stock options
  • Unlimited vacation
  • Full healthcare coverage

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


Sales Engineer

Location: Northeast (US)

What You’ll Do

  • Sell. Along with an Account Executive, you sell enterprise software. You make quota and aim to exceed it. Shocking.
  • Plan. How do we approach an account? Who do we talk to? How do we think about implementation? What are the critical needs of the prospect vs. a wish list? No thrashing about and hoping — you know how to think, commit, and act… and then adjust as things change.
  • Install and configure. You bridge the gap between shiny, bright PowerPoint slides and the actual product. Make it real. Do it — in the customer’s environment.
  • Build. Everything. Territory, revenue, documentation, presentations, demos, solutions, RFI/RFP responses… Everything. You are the front-lines and the bench all at the same time. You solve problems.
  • Deliver. Results, first and foremost… but you get there but doing all the little stuff right.
  • Details matter. Presentation matters. Timeliness matters. Professionalism matters. A saying from our SVP of Sales: “We push in our chairs.” Why? Because it matters.
  • Travel. Yup, you’re seeing prospects and customers when possible because face-time matters in building relationships. Probably on the road in the 50-75% range (depending on where in the East / Northeast you live).

Who You Are

  • A Hero. Triple-threat: experience in the security domain, ample tech skills, and you know what it takes to manage the sales process.
  • Experienced. You like scrappy startups — even better, you’ve been part of Sales teams that have punched above their weight in the past, so you know how this is done.
  • Independent. A self-reliant team player. (Nope, not an oxymoron for you.) Know when and how to ask for help but don’t need hand-holding or direct supervision 24/7.
  • Professional. Phone call, email, web meeting, in-person presentation — you handle it all with style and grace because this is a people-driven business.
  • Driven. Not afraid of a bit of heavy lifting — plenty to do with a young enterprise software product and you want to do something with impact.
  • Real. Composed on the customer-front, but unafraid to let your hair down when you get the chance… or phone-a-friend and vent… or whatever you do to blow off steam — because that’s what members of “Type A” personality sales teams do (even the quiet ones).
  • Experienced (again). Yeah, sorry. It matters right now… will be a bit before we can take on folks in junior roles. 7+ years relevant experience in selling and supporting enterprise software.

Your Range Of Skills Include

  • Bachelor Degree in Computer Science or related field
  • 5+ years sales or sales engineering experience or equivalent technical solution experience
  • Strong communication, presentation and client management skills
  • Ability to work with little supervision

Nice To Have 

  • Strong security background. Knowing the terminology and other players in the space is really helpful. Beyond the fun of “Buzzword Bingo,” you can describe relative strengths and weaknesses, who begat what technology, where’s the fluff vs. substance, and so on. Domain expertise is pretty nice.
  • Experience with Hadoop. We run on it, so knowing the difference between Storm and Spark, Ranger and Sentry, and so on, is cool. Being able to talk about them with a bit of gravitas is awesome.
  • A mix of bigger – ($500M+) and smaller-sized (<$30M) company experience means you understand the struggle but also have seen it done the right way.

What We Offer You:

  • We have a creative, fun and flexible work environment
  • You’ll work with the latest technologies in big data and analytics
  • Unlimited vacation and flexible work arrangements
  • Full benefits

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


OPERATIONS

We have other positions open and are always seeking talented and enthusiastic people to join our team. Please feel free to send your resume to careers@interset.com for consideration—as our company grows, so does our team!


PRODUCTS & SUPPORT

**New**Software Support Engineer

Location: Ottawa (Canada)

As a Software Support Engineer, you’ll work directly with our customers to provide a unique combination of strong technical skills, and out of the box thinking to resolve client issues. You’ll be the “face” of Interset to the client and you’ll be a strong advocate on behalf of our customers for inward facing discussions with Product Management, Development and QC.

If you’re ready to roll up your sleeves and help build something great, let’s talk!

 

What You’ll Do

  • Accountable for the technical success of our customers through issue resolution, and documentation on all incoming cases reported via telephone, web, and other support
  • Provide diagnostic/troubleshooting support and technical expertise to answer customer questions and resolve specific product related issues while maximizing customer satisfaction
  • Write, update, and manage articles for Interset’s Knowledge Base
  • Prepare FAQ’s, upgrade notes, “how to…” documents and other support material
  • Utilize your brilliant communication skill to maintain a positive working relationship between Interset and its customers and partners
  • Become the “trusted advisor” for customers and partners through developing a deep understanding of the client, their environment, and how they use our solution

Who You Are

  • You have a passion for delivering a world class customer experience every day
  • You are relentless in your pursuit to resolve customer issues and communicate that solution back to the organization
  • You find a way to collaborate and address concerns before they become problems, get the job done
  • You care about the success of the team, not just your own
  • The need to learn and grow your skills is part of your DNA!
  • You’re not afraid to have an opinion and you have solid reasoning to back it up

Your Range Of  Skills Include

  • Demonstrated experience providing enterprise level support to clients
  • Functional experience supporting multi-tier architectures or large-scale solutions
  • Willing to occasionally work irregular hours to support clients
  • Experience with Linux or Unix environment
  • Strong understanding of network configuration, devices, protocols, speeds and optimizations
  • Excellent communication skills
  • Familiarity working with desktop support software (ie. Zendesk)

Nice To Have

  • Exposure to and understanding of Hadoop, HBase, Elasticsearch, Kafka, Flume, or Java ecosystem
  • Ability to understand and translate customer requests and feedback into technical requirements
  • Familiarity with scripting tools such as bash shell scripts, Python and/or Perl
  • Security background would be an asset

What We Do For You

  • We have a creative, fun and flexible work environment
  • We help you grow professionally through working with the latest technologies in big data and analytics
  • We have regular team events (Bubble Soccer, Zip Lining, Go Karts, Paintball…who knows where we’ll turn up next!)
  • Weekly lunches
  • Unlimited vacation and flexible work arrangements
  • Full benefits
  • Easy commute via OC Transpo and free parking
  • Located in the heart of Kanata’s tech hub with easy access to many restaurants

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


MARKETING

We have other positions open and are always seeking talented and enthusiastic people to join our team. Please feel free to send your resume to careers@interset.com for consideration—as our company grows, so does our team!

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INTERNSHIPS/COOPS

**Summer 2018** Technical Operations Analyst

Location: Ottawa, ON (Canada)

What You’ll Do

  • Work within a developer capacity to design, build and maintain applications for the support and test teams
  • Assist in the technical support of customers through contributing to our growing knowledge base, working on scripts and processes to improve the client experience
  • Join senior support staff on client calls
  • Engaging with development teams at a technical level to collaboratively analyze concerns and make appropriate adjustments
  • Gain an understanding of what it’s like to work in and run a start up
  • Work side by side with some of the smartest minds in the field of behavioral analytics

Who You Are

  • You’re inquisitive and have a desire to learn new technologies
  • You’re interested in all levels of the product, from the web UI to the storage and analytics cluster
  • Your sense of humor, passion and enthusiasm shines through in everything you do
  • You’re a creative thinker who wants to answer the question “why”

Your Range Of Skills Include

  • Currently enrolled in a relevant computer science or engineering program
  • Experience in a quality assurance or support environment is an asset
  • Fast learner with the ability to work independently and in a group
  • A desire to work with customers on challenging technical issues
  • An ability to gather information pertaining to issues and then communicate to the appropriate internal resources for resolution

What We Offer You:

  • We have a creative, fun and flexible work environment
  • We have regular team events (Bubble Soccer, Zip Lining, Go Karts, Paintball…who knows where we’ll turn up next)
  • Weekly lunches
  • Easy commute via OC Transpo and free parking
  • Located in the heart of Kanata’s tech hub with easy access to many restaurants

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


**Summer 2018** Software Engineer Internship

Location: Ottawa, ON (Canada)

We are not your traditional internship.  Our students are treated as a member of the team from day one. We want and value your opinions and ideas. You will work on projects that directly impact our customers.

Are you up for the challenge?

What You’ll Do

  • Work with the software we use to analyze and identify threats for our customers (Elasticsearch, Spark, Phoenix, HBase, HIVE, Cassandra, HDFS, Flume and Storm)
  • Learn the ins and outs of our Hadoop-based architecture
  • Gain an understanding of what it’s like to work in and run a start up
  • Work side by side with some of the smartest minds in the field of behavioral analytics

Who You Are

  • You’re inquisitive and have a desire to learn new technologies
  • You want to learn everything about our product, from the UI to the storage and analytics cluster
  • Your sense of humor, passion and enthusiasm shines through in everything you do
  • You’re a creative thinker who wants to answer the question “why”

Your Range Of Skills Include

  • Working towards a degree in computer science or engineering
  • Experience working with Java or JVM-related technologies
  • Demonstrated desire to learning about Big Data, Machine Learning or related fields
  • Experience with Linux operating systems, particularly on the command line
  • Fast learner with the ability to work independently and in a group

What We Offer You:

  • We have a creative, fun and flexible work environment
  • Round table sessions with company executives
  • We have regular team events (Bubble Soccer, Zip Lining, Go Karts, Paintball…who knows where we’ll turn up next)
  • Weekly lunches• Easy commute via OC Transpo and free parking

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.


**Summer 2018** Data Scientist Internship

Location: Ottawa, ON (Canada)

We are not your traditional internship. Our students are treated as a member of the team from day one. We want and value your opinions and ideas. You will work on projects that directly impact our customers.

Are you up for the challenge?

What You’ll Do

  • Work the data, be the data. You will be involved in the exploratory analysis of real-life, messy, noisy, but incredibly valuable customer data
  • Model the threats. Working in partnership with the rest of the Interset Data Science team, and the customer, you will help design and validate mathematical threat models
  • Build the future. You will be contributing models to be deployed in production within our big data analytics application.

Who You Are

  • You’re inquisitive and have a desire to learn new technologies
  • You want to learn everything about our product, from the UI to the storage and analytics cluster
  • Your sense of humor, passion and enthusiasm shines through in everything you do
  • You’re a creative thinker who wants to answer the question “why”

Your Range Of Skills Include

  • Currently enrolled in a quantitative discipline, such as statistics, operations research, applied mathematics, computer science, computational biology, etc.
  • Experience in R is preferred
  • Experience with Hadoop, Big data or large-scale software development would be an asset
  • Knowledge of SQL and spark would be an asset
  • Fast learner with the ability to work independently and in a group

What We Offer You:

  • We have a creative, fun and flexible work environment
  • Round table sessions with company executives
  • We have regular team events (Bubble Soccer, Zip Lining, Go Karts, Paintball…who knows where we’ll turn up next)
  • Weekly lunches
  • Easy commute via OC Transpo and free parking

How to Apply:

Please go to Interset Software – Humi.

Interset Software is committed to equal opportunity and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, protected veteran status, disability status or other applicable legally protected characteristics.